Real-world projects delivering tangible business value through innovative technology solutions
Major player in the global coal export market, operating two coal export terminals in Newcastle, Australia
Port Waratah Coal Services (PWCS) is a key link in the Hunter Valley Coal Chain, handling the export of coal from the Hunter Valley region, one of the world's largest coal-producing areas. PWCS operates Carrington Coal Terminal and Kooragang Coal Terminal, providing comprehensive services including coal receival, blending, stockpiling, and shiploading.
Building innovative solutions from the ground up using modern technologies and best practices
Ongoing support, bug resolution, enhancements, and strategic initiatives for existing systems
Foundational platform for PWCS coal export operations
The Services Portal serves as the foundational platform for PWCS operations, facilitating the management of customers, contracts, coal brands, and designated loading points for each brand. Services Assurance Officers and the Shipment Contracts team leverage the portal to manage diverse vessels and their respective trips, as well as to orchestrate the coal loading plan for each vessel trip.
Comprehensive customer and contract administration
Tracking and management of coal brands and loading points
Orchestration of vessel trips and loading schedules
Strategic coal loading plan management
SSO implementation providing secure, streamlined access
Azure migration enabling better performance and reliability
Optimized workflows for staff and customers
AI-powered mobile risk assessment application
AIM developed a mobile-first web application to enable PWCS employees and contractors to create and sign both JSEA (Job Safety and Environment Analysis) and Take5 risk assessments. The app leverages cutting-edge AI technology to provide a seamless user experience with handwriting recognition and speech-to-text functionality.
PWCS utilizes two primary risk assessment methods: Take5 - a simplified, quick assessment suitable for routine tasks with yes/no questions, and JSEA - a detailed, step-by-step analysis breaking down tasks into individual steps with hazard identification and controls.
AI-powered conversion of handwritten input to text
Speech-to-text for convenient hands-free operation
Secure electronic signature capture and storage
Optimized for field use on smartphones and tablets
Support for both Take5 and JSEA methodologies
Works in remote locations with limited connectivity
Faster, more accurate risk assessments in the field
Reduced assessment completion time with AI assistance
Complete digital audit trail for compliance
AIM is now developing the third module to introduce digital work permits, further enhancing PWCS's digital transformation and safety management capabilities.
Comprehensive expertise across the Microsoft ecosystem and modern frameworks
Let's discuss how we can deliver innovative solutions tailored to your business needs